Government, Society and
Culture
Social networking sites, user-generated media, global e-activitism, e-government services are
changing the way people, companies and governments interact, thus also influencing cultures and societies around the world.
This brings both opportunities and risks for Europe. For example, our rich
cultural heritage and vibrant industries are important assets in today's global and digitised world. Europe
must tap these assets, help its industries evolve and ensure that all Europeans benefit.
21st century government is enabled by technology - policy is inspired by it, business changed
is delivered by it, customer and corporate service are dependent on it, and democratic engagement is exploring it. By also transforming the relationship between citizen and government through
eGovernment, ICTs can make public services more personalised, accessible and efficient.
This means that:
-
Taxpayers benefit from efficiency gains;
-
Citizens, business and the voluntary and community sector benefit from the better regulation,
reduced paperwork and lower costs from a leaner, modern, more effective public sector;
-
Public servants have better tools to undertake their jobs and the opportunity to provide a
better service as a result;
-
Policy makers will be better able to achieve intended outcomes in practice;
-
Managers are able to free resources from back office to the front-line;
-
Citizens feel more engaged with the processes of democratic government.
Further reading...
1. Transformational Government enabled by Technology
2. The New Public Procurement Law
